AGB ANT Transport GmbH

1.1 These GTC apply to all contracts for services provided by ANT Transport GmbH ("ANT"), in particular:

• Parking service (outdoor and indoor car parks) incl. transfer to Munich Airport,
• Shuttle service/airport transfer incl. door-to-door collection,
• Chauffeur service (hourly booking),
• tours, round trips and day trips.

1.2 Deviating terms and conditions of the customer shall only apply if ANT has expressly agreed to them in text form.

2.1 Enquiries via our booking form can be accepted 24/7; telephone enquiries can be accepted Mon-Fri between 08.00 and 20.00; the provision of services is subject to availability and agreement.

2.2 A contract is concluded as soon as ANT confirms the booking (e.g. by email/WhatsApp/SMS/telephone) or performs the service.

2.3 Passenger transport services are provided exclusively on advance booking in the context of hire car transport.

3.1 The scope of services is set out in the booking confirmation (date/time, route, number of persons, type of parking, additional services).

3.2 Changes (e.g. stops, additional luggage, changed pick-up time) are possible subject to availability. Additional costs will be communicated to the customer and will be charged.

4.1 The prices confirmed at the time of booking shall apply. Unless otherwise stated, prices include VAT at the statutory rate.

4.2 Additional costs (e.g. third-party parking fees, tolls, admissions, reservations) will be charged separately if agreed or necessary.

5.1 Possible payment methods (depending on booking/agreement): Prepayment, cash, EC, credit card, PayPal, payment link, invoice (B2B).

5.2 If agreed, payment can be made directly to the chauffeur in cash/EC/credit card upon collection/service provision.

6.1 The customer shall ensure that all details are correct (address, pick-up time, flight number/terminal, number of persons, luggage).

6.2 The customer is available at the agreed time at the meeting point and during the service (telephone/WhatsApp).

6.3 Any additional costs incurred due to incorrect information, delays or additional requests shall be borne by the customer.

7.1 If there is a statutory right of cancellation, this shall apply in accordance with the statutory provisions.

7.2 In the case of time-bound services (e.g. transfers/chauffeur/tours), the right of cancellation may be excluded by law.

8.1 ANT shall be liable without limitation in the event of intent and gross negligence as well as in the event of damage resulting from injury to life, limb or health.

8.2 In the event of a slightly negligent breach of material contractual obligations (cardinal obligations), liability shall be limited to the foreseeable damage typical of the contract.

8.3 Otherwise, liability for slight negligence is excluded to the extent permitted by law. Mandatory statutory liability remains unaffected.

In the case of events beyond the control of ANT (e.g. extreme weather conditions, official orders, strikes, accidents, road closures), performance may be delayed or cancelled. There are no claims in this respect, insofar as permitted by law.

10.1 German law shall apply.

10.2 The place of jurisdiction for merchants/legal persons is - as far as permissible - the registered office of ANT.

10.3 Should individual provisions be invalid, the remainder of the contract shall remain valid.

General Terms and Conditions (GTC) of ANT Transport GmbH – Parking Service

(hereinafter referred to as the “Provider”)

§ 1 Scope of Application

These General Terms and Conditions apply to all contracts between the Provider and its customers regarding

• the paid provision of parking spaces in indoor areas (garage/hall) and outdoor areas,
• the shuttle service,
• as well as additional services, in particular vehicle cleaning and refueling services.

Any deviating general terms and conditions of the customer shall not apply unless their validity has been expressly agreed to in text form.

These GTC apply to both consumers and entrepreneurs. In the case of entrepreneurs, the provisions of commercial law shall additionally apply.

§ 2 Subject Matter of the Contract

The Provider shall provide the customer, for a fee and for the agreed period, with a parking space for a motor vehicle on premises operated by the Provider.

In addition, the customer may book a shuttle service between the parking facility and the agreed destination, in particular Munich Airport, provided that such service is included in the booking confirmation or service description.

No custody agreement (“Verwahrungsvertrag”) shall be concluded. The Provider does not owe safekeeping or special supervision of the vehicle, but solely the paid provision of parking facilities.

The Provider is under no obligation to guard, monitor, secure, or insure the vehicle or any items left inside the vehicle unless expressly agreed otherwise in writing or in text form.

§ 3 Booking and Conclusion of Contract

Bookings may be made verbally, by telephone, in writing, by e-mail, or online.

By making a booking, the customer submits a binding offer to conclude a contract.

The contract shall be concluded by

• the Provider’s express booking confirmation, or
• in the case of spontaneous use on site, by the actual use of the service, provided that the customer was informed of the applicability of these GTC in a reasonable manner prior to conclusion of the contract and had the opportunity to take note of their contents. The incorporation of GTC requires an appropriate notice at the time of contract conclusion and a reasonable opportunity for the customer to review them.

The Provider shall be entitled to reject booking requests without stating reasons.

§ 4 Prices and Terms of Payment

The prices displayed at the time of booking in accordance with the current price list, offer, or booking confirmation shall apply. Unless otherwise stated, all prices include statutory VAT.

Payment shall be made as agreed

• in advance, in particular by bank transfer or online payment, or
• on site, in particular in cash, by debit card, or by credit card.

Additional services, in particular parking extensions, shuttle surcharges, vehicle cleaning, or refueling services, shall be charged separately in accordance with the applicable price list.

For each additional extension day, the Provider may charge the applicable extension rate. Unless otherwise agreed, this currently amounts to EUR 29.00 including VAT per additional day.

§ 5 Use of Parking Spaces

The provisions of the German Road Traffic Regulations (StVO) and the instructions of the staff shall apply throughout the entire operating premises.

The customer shall be obliged to

• park the vehicle only in the assigned areas,
• secure the vehicle against rolling away,
• fully lock the vehicle,
• and hand over or park the vehicle in a roadworthy and operationally safe condition.

The storage or leaving behind of hazardous substances, in particular fuel canisters, gas cylinders, or other flammable materials, is prohibited.

Repair work, washing, refueling, or any other activities unrelated to parking are not permitted on the premises without the Provider’s consent.

The customer must ensure that no operating fluids leak uncontrollably. Any cleaning or removal costs caused by a vehicle brought onto the premises by the customer shall be borne by the customer insofar as the customer is responsible for such contamination.

§ 6 Indoor and Outdoor Parking Spaces

Indoor parking spaces (garage/hall) provide protection from weather conditions and are available only in limited numbers.

Outdoor parking spaces are located on open premises without roofing.

The customer shall only be entitled to a specific parking space if this has been expressly agreed.

The Provider does not owe any specific security equipment or level of security, in particular no video surveillance, fencing, barrier systems, or guarding services, unless expressly agreed otherwise.

§ 7 Vehicle Key Arrangements

As a rule, the vehicle key shall remain with the customer unless expressly agreed otherwise.

Where handing over the vehicle key is required in individual cases, in particular for maneuvering purposes, vehicle cleaning, or refueling services, this shall be agreed separately with the customer.

In such cases, the Provider shall be entitled to move or reposition the vehicle on the operating premises to the extent necessary for the agreed service purpose or for orderly business operations.

§ 8 Shuttle Service

The shuttle service includes the transportation of the customer and accompanying passengers between the parking facility and the agreed destination and back.

Unless otherwise agreed, the shuttle service operates 24 hours a day, 7 days a week. Journeys are generally carried out at hourly intervals.

Transfer times are generally approximately 20 minutes but may be extended due to traffic conditions, weather, official measures, or other circumstances beyond the Provider’s control.

Transfers shall generally be made directly to the terminal; pick-up after return shall likewise take place directly at the terminal. The meeting points and instructions communicated by the Provider shall be decisive.

The Provider shall be entitled to provide shared transfers where this is reasonable for the customer. Minor waiting times may occur due to operational reasons and shall be deemed reasonable.

The customer is obliged to arrive at the parking facility or agreed meeting point in due time. For departures, it is recommended that customers arrive at the parking facility at least 2.5 hours before departure.

Unless otherwise agreed, the parking fee includes transfers for up to 4 persons.

From the 5th person onward, a surcharge currently amounting to EUR 5.00 per person may be charged.

The maximum number of passengers per shuttle or booking is 8 persons.

For journeys between 10:00 p.m. and 6:00 a.m., a night surcharge currently amounting to EUR 15.00 may be charged.

The Provider shall only be liable for delays or service restrictions caused by traffic jams, weather conditions, heavy traffic, official orders, flight schedule changes, force majeure, or other circumstances beyond the Provider’s control in accordance with § 11. No strict liability shall be assumed for missed flights or missed connections.

§ 9 Additional Services: Vehicle Cleaning

The customer may book additional cleaning services for a separate fee, in particular interior cleaning, exterior cleaning, or full-service cleaning.

The exact scope of services shall be determined by the current service description or price list.

For the performance of cleaning services, the Provider shall be entitled to move the vehicle on the operating premises or into a suitable garage/hall.

The customer shall inform the Provider of any particular sensitivities of the vehicle, pre-existing damage, special wraps/foils, or retrofitted attachments before the cleaning services commence.

The Provider’s liability for damage in connection with cleaning services shall be governed by § 11.

§ 10 Additional Service: Refueling Service

Where a refueling service has been booked, the Provider shall refuel the vehicle in accordance with the specifications communicated by the customer.

The customer is obliged to specify the correct type of fuel.

Billing shall be based on the actual refueling amount according to receipt plus the agreed service fee.

The Provider’s liability for damage in connection with the refueling service shall be governed by § 11.

§ 11 Liability

The Provider shall be liable without limitation

• in cases of intent and gross negligence,
• for culpable injury to life, body, or health,
• and in cases of mandatory statutory liability.

In cases of ordinary negligence, the Provider shall only be liable for the breach of an essential contractual obligation (“wesentliche Vertragspflicht”). In such cases, liability shall be limited to the typical foreseeable damage arising under the contract. Such clauses are subject to the legal review of standard business terms; in particular, liability for intent, gross negligence, and personal injury may not be excluded in GTC.

To the extent permitted by law and subject to paragraphs 1 and 2, the Provider shall not be liable for damage caused by third parties, vandalism, theft, burglary, storms, hail, flooding, other natural events, or other external circumstances, unless the Provider is at fault.

The Provider shall only be liable for valuables, cash, documents, electronic devices, or other items left in the vehicle in accordance with the above provisions.

Obvious damage to the vehicle or complaints should be reported by the customer as soon as possible upon collection. Claims asserted later must be proven by the customer. The Provider may refuse settlement if, due to delayed notification, reliable attribution to the Provider’s sphere of responsibility is no longer possible.

§ 12 Cancellation, Rebooking, Failure to Appear

The customer may cancel the booking as follows:

• up to 24 hours before the agreed parking start time: free of charge,
• less than 24 hours before the agreed parking start time: 50% of the agreed total price,
• failure to appear without cancellation (“no-show”): 100% of the agreed total price.

The relevant time shall be the time at which the cancellation is received by the Provider.

The customer shall retain the right to prove that the Provider suffered no damage or substantially lower damage. Such opening clauses are important for lump-sum compensation clauses in GTC to avoid unreasonable disadvantage to the customer.

Rebookings are possible subject to availability. Any additional or reduced charges shall be adjusted accordingly.

§ 13 Parking Duration and Overstay

The agreed parking duration shall result from the booking confirmation or the agreement made on site.

If the booked parking duration is exceeded, the Provider shall be entitled to charge additionally incurred parking time in accordance with the applicable price list.

If the customer leaves the premises without full payment, any further statutory claims of the Provider shall remain unaffected.

§ 14 Data Protection

The Provider processes the customer’s personal data exclusively in accordance with the applicable data protection regulations, in particular the GDPR and the German Federal Data Protection Act (BDSG).

Further details are set out in the Provider’s separate privacy policy.

§ 15 Right of Withdrawal for Consumer Contracts

If the customer is a consumer and the contract is concluded under the conditions of an off-premises contract or a distance contract, statutory rights of withdrawal may apply. Section 312g of the German Civil Code (BGB) governs the right of withdrawal for distance and off-premises contracts as well as statutory exceptions.

Whether a right of withdrawal exists or is excluded in individual cases shall be determined in accordance with statutory provisions and the Provider’s separate withdrawal policy.

Where legally required, the Provider shall provide the customer with a separate withdrawal notice prior to conclusion of the contract.

§ 16 Applicable Law and Place of Jurisdiction

The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction shall be the Provider’s registered office, to the extent legally permissible.

For consumers, the statutory provisions regarding jurisdiction shall apply.

§ 17 Final Provisions

Should any provision of these GTC be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected. Pursuant to Section 306 BGB, the contract shall otherwise remain effective even in the event of invalid GTC clauses.

The statutory provisions shall apply in place of the invalid provision.

Withdrawal Notice

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without stating any reasons.

The withdrawal period is fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform us:

ANT Transport GmbH
Degernpoint E 3
85368 Moosburg
E-mail: info@antares-driverservices.de
Phone: +49 179 4035997

by means of a clear declaration (e.g. by post or e-mail) of your decision to withdraw from this contract.

To meet the withdrawal deadline, it is sufficient that you send notification of the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract.

For such reimbursement, we shall use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you; in no event will you be charged any fees for such reimbursement.

If you requested that the services begin during the withdrawal period, you shall pay us an appropriate amount corresponding to the proportion of the services already provided up to the time at which you informed us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of services provided for in the contract.

Additional Provision for Booking

Request for Early Commencement of Services

I expressly request that ANT Transport GmbH – Parking Service commence performance of the booked services before expiry of the withdrawal period. I acknowledge that I may lose my right of withdrawal upon full performance of the contract by the Provider and that, in the event of withdrawal, I may be required to pay compensation for services already rendered.

B1 Scope of services

B1.1 Passengers and normal luggage are transported within the vehicle capacity.

B1.2 Bulky luggage and special requirements (child seat, wheelchair, pet transport) must be notified in advance.

B2 Pick-up points, meeting points, waiting times

B2.1 Door pick-up: Free waiting time 15 minutes from the agreed pick-up time.

B2.2 Munich Airport pick-up: Free waiting time 60 minutes. The time runs from baggage reclaim.

B2.3 After expiry of the free waiting time at the airport, waiting time will be charged: EUR 30.00 per 30 minutes or part thereof (incl. 19% VAT), provided the customer requests further waiting time and is available.

B2.4 If the customer cannot be reached after the free waiting time has expired or if it is not possible to start the service, ANT may treat the order as a no-show (see Part D).

B3 Obligations of the passenger

B3.1 Seat belts must be worn.

B3.2 Any soiling or damage caused by the passenger must be compensated (cleaning, repair, downtime), insofar as legally permissible.

B3.3 ANT may refuse carriage in the event of dangerous or seriously disruptive behaviour.

B4 Chauffeur service (hourly bookings)

B4.1 Billing, minimum booking and service time are based on the offer/confirmation of booking.

B4.2 Expenses (e.g. parking, tolls) will be charged as agreed.

B4.3 Unless otherwise agreed, waiting times within the booking are deemed to be service times.

C1 Scope, route and stops are specified in the booking confirmation.

C2 Entrance fees, reservations, tickets or other advance payments shall be borne by the customer - if agreed - in addition.

C3 ANT may adjust the route for safety-related reasons (weather, closures, official requirements). There is no entitlement to an exactly planned itinerary.

D1 Cancellation (airport transfer, valet parking, chauffeur service)

D1.1 Free of charge up to 3 hours before the start of the order.

D1.2 Thereafter: 50% of the order price as cancellation fee.

D2 Cancellation (tours, round trips, day trips)

D2.1 Free of charge up to 48 hours before departure.

D2.2 Thereafter: 50% of the order price plus non-cancellable or already incurred advance payments (e.g. admission tickets, reservations), if available.

D3 No-show / non-appearance

D3.1 No-show: 100% of the order price.

D3.2 A no-show exists in particular if the customer does not appear at the agreed location or cannot be reached and/or no service can be commenced after the free waiting time has expired (front door: 15 minutes; airport: 60 minutes from baggage claim).

D3.3 Additional waiting times (e.g. at the airport after 60 minutes) will be charged in accordance with Part B2 if the customer requests further waiting time.