Request & booking
How does a booking request work at Antares?
Send us your request via the booking form on our website or by phone. Based on your details, you will receive a tailored quotation by email.
Is my request already binding?
No. Your request is non-binding. Your chauffeur service will only be booked once you confirm the quotation we send you by email.
When will I receive my quotation?
In most cases, you will receive your quotation shortly after your request – often on the same day. For more complex journeys or if we have any questions, we will contact you personally to clarify all details carefully.
Price & quotation
Why are there no fixed prices on the website?
Our chauffeur services are individually tailored and depend on the route, vehicle class, time frame and selected additional options. To ensure that you only pay for the services you truly require, we deliberately avoid inflexible flat rates.
When will I receive the price for my journey?
You will receive the price together with your quotation by email following your request – often on the same day. The quotation clearly and transparently lists all requested services.
Is the quoted price binding?
Yes. The price stated in your quotation is a fixed price. Once you confirm, no additional charges will arise for the agreed chauffeur services.
Payment & invoicing
What payment methods are available?
You can conveniently pay in advance by bank transfer or via payment link, or on the day of the service in cash or by card. For corporate clients, we also offer the option to pay by invoice after the service has been provided.
When is payment due?
Payment is only due after you have confirmed your quotation. Your request alone does not trigger any payment obligation.
Do you offer invoicing solutions for companies?
Yes. For business clients, we offer payment by invoice after the service has been provided. Consolidated invoicing for multiple journeys or events is also available.
Changes & cancellation
Can I change my booking?
In many cases, smaller adjustments can be accommodated. We recommend informing us as early as possible so that we can adapt the planning accordingly.
Until when can I cancel free of charge?
For transfer and shuttle services, airport transfers and chauffeur and limousine services, free cancellation is possible up to 3 hours before the scheduled pick-up time. For tours and sightseeing drives, free cancellation is possible up to 48 hours before the scheduled start of the tour. Further details can also be found in our terms and conditions.
General informations about Antares chauffeur services
What services does Antares Driver Services offer?
We provide transfer & shuttle services, including airport transfers, individual private tours and sightseeing drives, as well as a private chauffeur & limousine service. All our chauffeur services can be flexibly tailored to your requirements with our extras and additional services.
Who are Antares chauffeur services suitable for?
Our chauffeur services are designed for both private and corporate clients. We support individuals, families and groups, as well as companies and event organisers.
In which regions does Antares operate?
Our focus is on Munich, Bavaria and the neighbouring regions of Austria. Beyond that, we are happy to travel to any destination of your choice upon request.
Do I have a personal point of contact?
Yes. At Antares, you always have a personal point of contact. Our team supports your request from planning through to execution and is available 24/7 for customers with bookings.